'Zero tolerance' policy on mobility scooters in shared spaces at Southend tower block

2023-03-08 16:45:22 By : Mr. Dommy Zheng

A “ZERO tolerance” policy has been introduced about the storage of mobility scooters in communal spaces in a Southend tower block.

People living in Queensway tower blocks run by South Essex Homes have been told they must store their mobility scooters in their flats rather than ground floor communal spaces.

Janine Armitage, 41, lives on the 13th floor of Malvern flats, said she is facing having to get rid of her scooter because the housing association will not provide a secure area for the number of residents who own scooters.

She said: “South Essex homes have now decided to take a zero tolerance policy against disabled people with mobility scooters like myself.

“They are citing that as a mobility scooter user I must either keep the scooter inside my flat – which is impossible given the size of my flat – or keep it elsewhere but have not provided any alternative places for people like myself to put our scooters. They are attempting to force me to give up on my independence and give my scooter back to the mobility shop.”

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Ms Armitage added: “They have already forced my neighbour who is also disabled to give up her scooter and caused her upset.

“We mobility scooter users are being treated as though we are not valued as members of society and tenants of South Essex homes. I have had my tenancy threatened as I am not willing to give up my mobility scooter and give in to their policy.”

A message to residents on South Essex Homes’ website said: “Residents should not purchase a scooter without seeking permission of South Essex Homes first.

A spokesperson for South Essex Homes said: “We have recently reviewed our mobility scooter policy to ensure we balance the need of residents to maintain their independence, against our responsibilities under health and safety legislation.

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“We do not have any legal obligation to provide scooter storage facilities. However, we recognise the benefits and want to support the safe storage and charging of this equipment. Where there is no designated charging or storage area, mobility scooters must be stored outside the building, or within the demise of the tenancy, but not in internal communal areas as they present a fire risk and will restrict escape routes in the event of a fire.”

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